Healthcare Distribution | 3rd Party Product Delivery & Assembly | Easy Care Systems

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Healthcare Distribution Direct (HDD)

Healthcare Distribution Direct Ltd is a partner of choice for many of the leading retailers, manufacturers and suppliers of mobility products throughout the UK.

HDD specialise in the delivery of Healthcare products - unlike regular couriers, your customers receive a full and comprehensive demonstration of the product they have bought.

Healthcare Distribution Direct is the market leader in providing a specialist "White Glove" Service within the Mobility & Healthcare Sector. When purchasing or hiring and mobility, bathroom or bedroom furniture the assembly of the product can present significant challenges to those with limited mobility therefore Healthcare Distribution will:
  • Provide flexible delivery options and times to suit the clients personal circumstance
  • Delivery, set-up and install of the new product within the comfort of the clients home
  • Fully demonstrate the product so client is familiar with the full range of functions and are comfortable using
  • Provide the client with a completed hand-over sheet and product manual for their reference
  • Remove any old appliance or furniture from the home and dispose of in the correct manner
  • For future service and warranty requirements Healthcare Distribution is on hand with fully trained engineers who can resolve & fix the product

Geographical Coverage:
Healthcare Distribution provides a Nationwide coverage with directly employed engineers who are covering the majority of the country every week. We would normally advise delivery with 5-7 working days however this is purely to manage expectations. 83% of our deliveries are completed within 3 working days and 92% within 4 days. These figures are all from receipt of the product at our warehouse on Heckmondwike, West Yorkshire.
We have 19,500sq ft. Warehouse based in Heckmondwike, West Yorkshire which can store a stock of product for you at a small cost depending on volumes. This will include full stock management system and allocation reporting. Most of the major manufactorers will ship directly to ourselves and we then distribute out to your customer once the stock is received.
We can also provide support for servicing and maintenance of beds or any other Healthcare Product which is charged at the following:
  • Reactive Call Out - £90.00 if the product can be fixed on the first visit then obviously we will; if not and a revisit with parts is required, a further charge of £45.00 for revisit & parts
  • Warranty Cover - If the product is delivered by HDD the charge would be £55.00. If not delivered by HDD the charge would be £65.00. This covers up to 3 x call outs

There are strict laws governing VAT (Value Added Tax) exemption to registered disabled people in the UK. Please check with your local VAT office or follow the links from our "ARE YOU ELIGIBLE FOR VAT EXEMPTION" VAT exemption (UK only)

NOTE - Specifications may change at the manufacturers discretion.  Any changes will be updated accordingly and no orders will be processed without prior notification. All orders are subject to Easy Care Systems Ltd Terms and Conditions.

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